Review Pelanggan untuk Butteria

Great Food but Poor Service

oleh Jochbeth 👱🏻‍♀️IG: jochbeth_wairata , 12 April 2023 (1 tahun yang lalu)

4.2
Foto Makanan di Butteria
Foto Makanan di Butteria

@butteria.jkt is a Parisian Cafe, so the concept or the atmosphere that the restaurant offers, feels you’re in Paris.

They have 2 branches; Menteng and PIM 2.

We went for the one in PIM.

I really in love with the pastries packaging; orange colour just like Hermes colour. It’s so fancy. I havent managed to try the pastries (starting from idr 28k), coz tht day it was my bestie birthday, so we opted for the appetizers, main courses and desserts ❤️❤️❤️ Thank you sweet pea @lieke_indriani 🌼🌼🌼🌼

We had below. Food that we ordered were alll recommended! And you really have to try these dishes below:

1. Caesar Salad idr 72k
2. Seafood Basket with Cassava (ahh this is very unique) idr 85k
3. Spice BBQ Ribs idr 168k
4. Truffle Mushroom Tagliatele idr 98k
5. Angus Mushroom Pasta idr 198k
6. Tiramisu idr 68k
7. Popcorn Very Dark Chocolate Cake idr 75k
Alll the food WERE GREAT!!! We really had a great meal. Top notch food!

Unfortunately, the Service was POOR. And, We made a complaint and talked with Pak Vian, the Superior. He was very helpful indeed and gave us compensation as a kind gesture. Thank you so much Pak Vian for this. Much appreciated.

So Yes, @butteria.jkt management, you meed to give more training to your waiters in PIM branch.

Service with a Smile Is a MUST!
In the restaurant industry, good service means a friendly, welcoming service – from greeting, ordering, serving to paying , if it’s BAD/POOR, then it’s likely that customers won’t come back.

So, For this reason, training employees to offer good customer service is a Must!

Having said these, I want to try the Menteng branch and hope the service is betttterrrrr.

#butteriapim #butteriapim2 #butteriamenteng

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Foto Makanan di Butteria
Foto Makanan di Butteria
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Foto Makanan di Butteria
Foto Makanan di Butteria
Foto Makanan di Butteria
Foto Makanan di Butteria
Foto Makanan di Butteria
Foto Makanan di Butteria
Foto Makanan di Butteria

Menu yang dipesan: Spice BBQ Ribs, Seafood Basket with Cassave, Angus Mushroom Pasta

Harga per orang: > Rp. 200.000

Makasih Infonya!

Informasi

Butteria

(Kafe)

Pondok Indah Mall 2, Lantai 3
Jl. Metro Pondok Indah, Pondok Indah, Jakarta Selatan


Rata-rata: 4.0
Rasa:4.2
Suasana:4.1
Harga:3.9
Pelayanan:3.7
Kebersihan:4.1

Reviewer:

Foto Profil Jochbeth 👱🏻‍♀️IG: jochbeth_wairata

Alfa 2023

556 Review

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