Review Pelanggan untuk Kimukatsu

4 star for the food, but I am sorry i have to give 1 star for services. Today is my third time here. And i have experienced a bad service since my first time coming here, I thought their service will improve, but unfortunately it getting worse.

Today, I stand for like more than 5 min in the front of the restaurant waiting for the waiters to welcome us and arrange sit for us. But nobody come. I tried to call one of the waiter, he looking at me and walk beside me, i told him that i would like to have table for 2 person. But then he just walk away go to the kitchen and do nothing, pretending he never hear what i said.

Then there is another customers come and screaming to call the waiter. Only until then the waiter come but he serve the new customers that just arrived, while i have been waiting there for quite long time. I start to complain to him because of that treatment.

Ultimately the waiter give us a table, but just right i almost reach to the table that been shown to us. Another customer come in and sit in that table. The waiter apologized us because he is didn’t know if the table was actually occupied.

I hope that this restaurant give a proper training to all of the waiters, so they can treat their customers better.