Review Pelanggan untuk Iseya Robatayaki

I came here to attend invitation by this restaurant to ISEYA 7th Anniversary Special Sukiyaki Event, here we served set menu consisted of:
1. Zensai (Appetizer)
2. Chawan Mushi
3. Salmon Saikyo Yaki
4. Sukiyaki
5. Rice, Miso Soup, Otsukemono
6. Dessert
The concept of this restaurant is actually a Japanese Fine Dining, but what did i received? nothing like a fine dining. really. gue se disappointing itu disini karena pelayanannya. mungkin undangan yg terlalu banyak makanya waiter and waitress nya jadi kewalahan atau gimana tapi emang bener2 berantakan. mulai dari dihidanginnya lama, tidak adanya welcoming speech atau product knowledge nya dan beberapa ketentuan seperti "tolong makanan ini difoto dan di video" atau "dimohon pabila ada complain jangan di post melainkan komunikasi ke pihak restaurant" c'mon, dimana pihak restonya karena semua sibuk mondar mandir??? even gue nanya sama waiternya toilet dimana, mereka jawab "di lantai LG (luar restaurant)" padahal ketika gue tanya security gedung, toiletnya ada di dalam restaurant! what on earth?? belum lagi dengan ada lalat dan nyamuk..
but when you talked about the food itself, you could say it was great. enak. ga ada yg ga enak dari makanan yg dihidangin disini, but well.. not again for me if compared to the service, sorry not sorry.