Was in gancy to exchange a voucher for an event and we ended up hungry. At first didn't know what I wanted, then my boyfriend nudged at me, "Marugame, let's?" I didn't hesitate all.
Food and beverages: 4.5/5
Its quality is unquestionable. Made right in front of our eyes, they serve our food fast, warm, and fresh. I always order Carbonara Udon, my boyfriend opted for Niku Udon, Cold Ocha and Lemon Tea. Carbonara udon was made in this series: udon was cooked in less than a minute, put into a bowl, drizzled with the carbonara sauce that looked like mayonnaise, topped with half boiled tamago, grated cheese, and beef bits. Udon had the right texture - fully cooked but still had that chewiness and not mushy at all. My personal preference is to mix the tamago right in with the rest, this will create a creamy mixture that collaborates wonderfully with the udon. Niku udon was made the same way except they include tamago and instead of the sauce, it was complemented with the savory kake dashi and beef slices. This dish would be great on a cold day; warm and seasoned right. Besides the main course, we ordered the side dishes: beef croquette, tempura, and baby bean kakiage. All of these were freshly fried and good on its own (although dipping these in the carbonara cream or kake dashi is better). You can get chili, leek, and crispy topping for free. Cold ocha and lemon tea were refreshing and refillable! Nothing here ever failed me.
Pricing: 4.5/5
For two people, 2 main dishes, 3 side dishes, a glass of cold ocha, and a glass of lemon tea only costed me IDR162k! Pretty fulfilling and tastes great, all the foods are worth the price. Not to mention the ocha is bottomless!
Ambience: 3/5
Located in Upper Ground, right next to the escalator. As you can guess, all Marugame Udon outlets have the same japanese settings: a few landscape paintings and furnitures dominated with wood. There are sofa seatings and normal seatings. Outlet here in Gancy is quite spacious although still sometimes when it gets full, they can't accommodate all customers. They did expand though since they first opened due to high demand.
Service: 4/5
Food is made fresh by order and served fast. We fill our own drinks though. Waiters were attentive and cleaned the table as soon as they can.
Highlight: Carbonara Udon makes me drool every single time.